Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Reaction
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and adjust the sizing manually where appropriate, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.